How we work

Selection

Each piece is chosen one by one.
The catalogue is the current cut.
More passes through than the page can hold. For specific requests, write to us.

Attribution

Stated where verified.
Where it is uncertain, the possibilities are listed and the gaps are acknowledged.
Correction is welcome and acted on.

Condition

Objects are presented with their age intact.
Patina, wear, repair history, and prior use are recorded, not hidden.
Where work has been done, refinishing, mounting, stretching, framing, the change is stated and dated.

Cultural and ethnographic material

Material from cultures and communities outside our own is held with care.
We research to the best of our ability and state what is known.
We accept that we will not always be right.
Provenance, context, or community correction is taken seriously and acted on.
This stance is part of what the store is for, not an exception to it.

Packaging

Packed using recycled and reclaimed materials where suitable.
For furniture and larger pieces, we prefer protective wrap and moving rugs over single-use boxes wherever the route allows.
Any packaging that arrives with you should be reusable, and we ask that it is.

Shipping

Dispatched from Victoria, Australia.
All shipments are sent with carriage insurance to the delivery point.
International duties and taxes are the recipient's responsibility.
Quotes for custom freight or interstate furniture transport are issued before checkout where required.

Returns and faults

Australian Consumer Law applies in full.
We do not offer refunds for change of mind, as each object is sourced as a single piece.
Damage in transit or items materially not as described are remedied. Contact within 48 hours of receipt with photographs.

Communication

hello@kobk.online for any matter: provenance, condition, freight, correction, or a piece you are looking for that is not currently in the catalogue.